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InsightLoop

All your customer feedback. One workspace.

Collect feedback from every channel. Ship what matters.

InsightLoop captures feedback from your widget, email, Slack, Zendesk, and API so your team can triage, prioritize, and act from one workspace.

No credit card requiredFree plan availableSetup in 2 minutes
InsightLoop dashboard preview

The Problem

Feedback is everywhere. Decisions are nowhere.

Without InsightLoop

  • Feedback scattered across Slack, email, support tickets, and spreadsheets
  • No way to connect user requests to your product roadmap
  • Customers never hear back about their suggestions

With InsightLoop

  • One unified inbox for every feedback channel
  • Link feedback directly to roadmap items and track impact
  • Automatically close the loop when you ship

How It Works

From scattered feedback to shipped features

Three steps to turn customer feedback into product decisions.

Step 1

Collect

Connect your widget, email, Slack, Zendesk, and API. Feedback flows into one inbox automatically.

Step 2

Organize

Triage, categorize, and prioritize. Assign statuses, add tags, and link to roadmap items.

Step 3

Act

Ship features your users asked for. Close the loop with automatic status updates.

Benefits

Why product teams choose InsightLoop

Never lose feedback again

Every piece of feedback from every channel lands in one place. Nothing slips through the cracks.

Ship what users actually want

See which requests come up most. Prioritize your roadmap based on real demand, not guesswork.

Keep customers in the loop

Notify users automatically when you ship their request. Build trust and reduce churn.

Measure what matters

Track feedback volume, response times, and resolution rates. Make decisions backed by data.

Trusted by Product Teams

Teams ship better products with InsightLoop

10+

Teams

1000+

Feedback items processed

99.9%

Uptime

InsightLoop replaced three tools for us. We finally have one place to see what our users actually need.

Sarah Chen

Head of Product, Strada Imaging

We went from losing feedback in Slack threads to shipping user-requested features every sprint.

Marcus Johnson

Engineering Lead, Bright Labs

The roadmap linking alone was worth it. Now every feature we ship traces back to real user demand.

Priya Sharma

CPO, NovaTech

Integrates with your favorite tools

SlackGoogleJiraZapierMicrosoftApple

Pricing

Simple, transparent pricing

Try free for 14 days. No credit card required.

MonthlyYearlySave 20%

Launch

$25 /mo

For solo founders and early-stage products.

  • 1 project
  • Unlimited feedback
  • Unlimited team members
  • Feedback widget
  • Email notifications
  • Community support
  • Custom branding
  • Advanced analytics & reports
  • All integrations (Slack, Zendesk, API)
  • User segmentation
  • Custom roles & permissions
  • Custom domain
  • SSO / SAML
Most Popular

Grow

$49 /mo

For growing teams that need the full picture.

  • 3 projects
  • Unlimited feedback
  • Unlimited team members
  • Feedback widget
  • Email notifications
  • Priority support
  • Custom branding
  • Advanced analytics & reports
  • All integrations (Slack, Zendesk, API)
  • User segmentation
  • Custom roles & permissions
  • Custom domain
  • SSO / SAML

Scale

$99 /mo

For teams operating at scale with advanced needs.

  • Unlimited projects
  • Unlimited feedback
  • Unlimited team members
  • Feedback widget
  • Email notifications
  • Dedicated support manager
  • Custom branding
  • Advanced analytics & reports
  • All integrations (Slack, Zendesk, API)
  • User segmentation
  • Custom roles & permissions
  • Custom domain
  • SSO / SAML

Ready to turn feedback into action?

Start free. No credit card required.

Get Started Free