All your customer feedback. One workspace.
Collect feedback from every channel. Ship what matters.
InsightLoop captures feedback from your widget, email, Slack, Zendesk, and API so your team can triage, prioritize, and act from one workspace.
The Problem
Feedback is everywhere. Decisions are nowhere.
Without InsightLoop
- Feedback scattered across Slack, email, support tickets, and spreadsheets
- No way to connect user requests to your product roadmap
- Customers never hear back about their suggestions
With InsightLoop
- One unified inbox for every feedback channel
- Link feedback directly to roadmap items and track impact
- Automatically close the loop when you ship
How It Works
From scattered feedback to shipped features
Three steps to turn customer feedback into product decisions.
Step 1
Collect
Connect your widget, email, Slack, Zendesk, and API. Feedback flows into one inbox automatically.
Step 2
Organize
Triage, categorize, and prioritize. Assign statuses, add tags, and link to roadmap items.
Step 3
Act
Ship features your users asked for. Close the loop with automatic status updates.
Benefits
Why product teams choose InsightLoop
Never lose feedback again
Every piece of feedback from every channel lands in one place. Nothing slips through the cracks.
Ship what users actually want
See which requests come up most. Prioritize your roadmap based on real demand, not guesswork.
Keep customers in the loop
Notify users automatically when you ship their request. Build trust and reduce churn.
Measure what matters
Track feedback volume, response times, and resolution rates. Make decisions backed by data.
Pricing
Simple, transparent pricing
Start free. Upgrade when you're ready.
Starter
$0 14-day trial
For individuals and small teams getting started.
- Up to 1 project
- Up to 100 feedback items
- Widget integration
- Community support
Pro
$29 /mo
For growing teams that need the full picture.
- Unlimited projects
- Unlimited feedback
- All integrations (Slack, Email, Zendesk)
- Roadmap linking
- Priority support
- Analytics dashboard
Enterprise
$99 /mo
For organizations with advanced security and support needs.
- Everything in Pro
- SSO & SAML
- Custom integrations (API)
- Dedicated account manager
- SLA guarantee
- Custom onboarding
Trusted by Product Teams
Teams ship better products with InsightLoop
10+
Teams
1000+
Feedback items processed
99.9%
Uptime
Sarah Chen
Head of Product, Strada Imaging
Marcus Johnson
Engineering Lead, Bright Labs
Priya Sharma
CPO, NovaTech
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