MCP, an open protocol(opens in new tab)
Agent access runs on the Model Context Protocol. Any up-to-date client works, with no proprietary layer in between.
Ranked by who asked, how often, and how recently
Every message in.One decision out.
InsightLoop splits every piece of feedback into what is actually being asked, ranks the themes by one impact score, and drafts the spec with your customers’ own words attached.
No credit card, no time limit.
A messy inbox, sorted in front of you
A sample inbox, already processed by the same pipeline that runs in the product.
insightloop · feedback inbox
Sample dataFeedback for a team analytics product.
Priya S.1w11
We present numbers to leadership every Monday and I rebuild the same tables by hand in Sheets. A CSV export of any dashboard view would save me an hour a week. Filters should carry over into the export, otherwise it is only half useful.
Elena R.3w2
our ops folks keep asking me for the weekly figures and i end up screenshotting charts lol. a csv export would be fine tbh
Elena R.5w
Hi, is there a way to download the underlying data behind a chart as a file I can open in Excel? My old tool let me pull everything out and honestly I miss it. If I cannot get my data out this quarter I will have to look at alternatives, sorry to be blunt.
Dan K.5d7
First off, a genuine thank you. The product has been great for us, my team switched off a spreadsheet and nobody wants to go back. Two things though. Since last week the funnel chart renders blank on Safari. It works in Chrome, so I keep switching browsers, which is silly. And separately, could reports be emailed on a schedule? Our exec review is Thursday morning and I want the numbers in everyone’s inbox before the meeting without me clicking export at 7am.
Yuki M.2w14
Please let me schedule a dashboard to be emailed to a list every week. Right now I export it and paste it into an email like an animal. Monday 8am, a PDF or even just a link, and my whole reporting workflow disappears.
Tom B.6w1
is there a monday rollup email i can turn on for the team? we forget to check the dashboards until something is already on fire
Aisha O.2w6
Loading the main dashboard takes 25 to 30 seconds once a workspace passes roughly 50k rows. It looks like everything is fetched and rendered up front. It is slow enough that half my team has stopped opening it. Happy to share a HAR file if useful.
Leo F.1w3
not sure what changed but dashboards have felt sluggish to load for a couple of weeks now. nothing specific to point at, just slower than they used to be
Sofia L.4w9
I pull dashboards up live in client meetings and the spinner is embarrassing. Twenty seconds of dead air while a chart loads. This is genuinely making us look bad in front of customers. Please treat this as urgent.
Nadia H.7w4
Escalating from sales. Two prospects in security review flagged the missing SAML SSO this month. One will accept Google workspace sign-in short term, the other will not. Filing here so we can size it, the customer threads are linked in the sales channel.
Chris W.8w9
Our IT policy requires SAML for any tool that touches customer data. We are on the annual plan and this is the one blocker to rolling it out beyond my team. Okta specifically, if that matters.
Mei C.1w5
No request here. The new onboarding flow is lovely and chart annotations quietly fixed our standups. Keep it up.
Jonas V.2w
from the sales channel: a prospect needs to export their data out of the product into Looker, or at minimum download a CSV of it on a regular basis. flagging here so it is on the record.
Ravi P.4w8
Do you have a public API for pulling raw events? Before I build anything around the UI I want to know whether programmatic access exists or is on the roadmap, or whether I just cannot find it.
Run it on your own feedback.
Start freeHow it works
What happens to a message
Three steps between a raw message and a decision you can defend.
- 01
It is split into its asks
A single message can contain a bug, a request, and a question. InsightLoop separates each ask and keeps the original context intact.
- 02
Similar asks become ranked themes
Related asks are grouped into themes and ranked by one impact score based on who asked, how often, how recently, and the votes behind them.
- 03
The top theme becomes a draft spec
Turn a top theme into a draft spec with the problem, user stories, acceptance criteria, and customer quotes. You review it and decide what ships.
Workflow fit
Plugged into the tools you already run
Feedback arrives from where your customers already talk. Status stays in sync with where the work already happens. Your coding agent reads the result.
Every channel, one inbox
A public or private portal where customers post and vote, plus Slack, GitHub, Linear, Jira, and Intercom. Every message runs the same path, whatever the channel.
Close it there, it closes here
Feedback that arrives from GitHub, Linear, or Jira stays linked to its source issue. Close it in the tracker and it closes here. Close it here and the issue closes there. Comments and edits travel both ways as well.
A portal and roadmap your customers can see
The portal takes submissions, votes, and comments, public or private, with anonymous posting if you allow it. Roadmap lines link to the feedback behind them, so the customer who asked watches their request go from planned to shipped.
Your coding agent reads the ranked result
Point Claude Code, Cursor, or any MCP client at your project. It reads themes with the evidence attached and searches feedback in plain language. With write access it moves status, comments, and roadmap links.
Pricing
Pricing that works like the product
Flat plans, AI included, and unlimited feedback on every paid plan. Your bill stays the same whether ten or ten thousand customers leave feedback.
MonthlyYearlySave up to 21%
Free
For one builder, one weekend, one loop.
$0forever
No credit card. No expiry.
Everything you need to keep 100 live feedback items and prove the loop in a weekend.
Workspace
- Included:1 project
- Included:100 feedback items per project
- Included:2 team members
- Included:512 MB storage
- Included:Attachments kept for 90 days
- Included:Public feedback portal
- Not included:Public roadmap
- Not included:Weekly digest
AI
- Included:Automatic deduplication and clustering
- Included:Theme summaries
- Included:Category routing
- Included:Spec drafts, 3 per month
- Included:150 AI synthesis operations per month
Integrations
- Included:Feedback capture and notifications in Slack
- Not included:Two-way sync with GitHub, Linear, Jira, and Intercom
- Included:API read over MCP and REST
- Not included:API write-back over MCP and REST
Customization
- Not included:Custom categories and statuses
- Not included:Custom branding
- Not included:Custom portal domain
Security
- Not included:SAML single sign-on
- Not included:SCIM user provisioning
- Not included:Audit logs
Support
- Included:Community support
Builder
For founders shipping one product.
$28/ month
billed annually · $336/yr
The full loop on one product: ranked themes, spec drafts, and two-way GitHub and Linear sync, on a flat bill that never climbs.
Workspace
- Included:1 project
- Included:Unlimited feedback items
- Included:3 team members
- Included:20 GB storage
- Included:Attachments kept for 180 days
- Included:Public feedback portal
- Included:Public roadmap
- Included:Weekly digest
AI
- Included:Automatic deduplication and clustering
- Included:Theme summaries
- Included:Category routing
- Included:Spec drafts, 15 per month
- Included:2,000 AI synthesis operations per month
Integrations
- Included:Feedback capture and notifications in Slack
- Included:Two-way sync with GitHub and Linear
- Not included:Two-way sync with Jira and Intercom
- Included:API read over MCP and REST
- Included:API write-back over MCP and REST, 1,000 per month
Customization
- Not included:Custom categories and statuses
- Not included:Custom branding
- Not included:Custom portal domain
Security
- Not included:SAML single sign-on
- Not included:SCIM user provisioning
- Not included:Audit logs
Support
- Included:Email support within 24 hours
Most popular
Pro
For shipping product teams.
$95/ month
billed annually · $1,140/yr
The full feedback loop wired into your stack. Pulls from every source you already use.
Workspace
- Included:3 projects
- Included:Unlimited feedback items
- Included:10 team members
- Included:175 GB storage
- Included:Attachments kept for 365 days
- Included:Add up to 40 more seats at $7.10 each per month
- Included:Public feedback portal
- Included:Public roadmap
- Included:Weekly digest
AI
- Included:Automatic deduplication and clustering
- Included:Theme summaries
- Included:Category routing
- Included:Spec drafts, 50 per month
- Included:10,000 AI synthesis operations per month
Integrations
- Included:Feedback capture and notifications in Slack
- Included:Two-way sync with GitHub, Linear, Jira, and Intercom
- Included:API read over MCP and REST
- Included:API write-back over MCP and REST, 5,000 per month
Customization
- Included:Custom categories and statuses
- Included:Custom branding
- Not included:Custom portal domain
Security
- Not included:SAML single sign-on
- Not included:SCIM user provisioning
- Not included:Audit logs
Support
- Included:Email support within 24 hours
Business
For multi-product orgs.
$379/ month
billed annually · $4,548/yr
Everything in Pro, plus the SSO, audit trail, and branded domain a multi-team org needs.
Workspace
- Included:5 projects
- Included:Unlimited feedback items
- Included:Unlimited team members
- Included:450 GB storage
- Included:Attachments kept for the life of the feedback
- Included:Add up to 10 more projects at $39.20 each per month
- Included:Public feedback portal
- Included:Public roadmap
- Included:Weekly digest
AI
- Included:Automatic deduplication and clustering
- Included:Theme summaries
- Included:Category routing
- Included:Spec drafts, 200 per month
- Included:50,000 AI synthesis operations per month
Integrations
- Included:Feedback capture and notifications in Slack
- Included:Two-way sync with GitHub, Linear, Jira, and Intercom
- Included:API read over MCP and REST
- Included:API write-back over MCP and REST, 25,000 per month
Customization
- Included:Custom categories and statuses
- Included:Custom branding
- Included:Custom portal domain
Security
- Included:SAML single sign-on
- Not included:SCIM user provisioning
- Included:Audit logs, 90 days of retention
Support
- Included:Priority support
- Included:99.9% uptime SLA
Enterprise
For platform teams with complex requirements.
Custompricing
Tell us what you need. We’ll tailor the limits, terms, and rollout to your team.
Talk to salesEverything in Business, plus
- Custom limits across projects, seats, storage, and AI
- Custom contract terms and invoicing
- SCIM user provisioning
- Extended audit log retention
- Security review and procurement support
- Dedicated success manager
- 99.99% uptime SLA
Prices in USDTaxes calculated at checkoutCancel anytimeSee the published limits
No lock-in
Leaving is easy. That is the point.
Your feedback, themes, and specs are yours to take. Open formats and typed APIs mean you are never stuck in something only we can read.
Your data, over the REST API
Every feedback item, theme, and spec is reachable at any time, including everything that arrived from your integrations.
No proprietary export to beg for
Security built in
Access is role-based per project, and integration tokens are encrypted at rest. Audit logs and SAML SSO arrive on the Business plan or higher.
Private by design
Your feedback is never used to train AI models, and comments are never sent to the AI at all. The business runs on plan revenue, not on your data.
FAQ
Questions, answered
Start today
Know what to build next.
Connect one source and watch your feedback sort itself into a ranked, buildable plan. No setup call needed.